SNS Policy & Community Guideline

The Company conducts communication activities and disseminates information via social media with the aim of helping a wider audience learn more about us.

The Company will listen attentively to the voices of our customers and users, and act with integrity to earn their trust. We disseminate information with a full understanding and awareness that once published, information spreads immediately and cannot be completely deleted from the internet. Recognizing that social media exists within the internet environment and is accessible to an unspecified number of people, we are always mindful of the need to disseminate information responsibly.

Our employees will use social media in compliance with all applicable laws, regulations, and internal policies.

1. We are under no obligation to reply to all comments posted on our official account (hereinafter referred to as “the Account”). We will not respond to inquiries sent via DM (Direct Message). Since we do not manage the receipt of comments or DMs on the Account, we are under no obligation to respond to inquiries regarding comments or DMs. For inquiries or feedback regarding the Company or our services, please use the “Contact Us” section on our website.

2. All copyrights to works posted or commented on by customers and users in the comment section of the Account belong to the customers and users who created such works, provided that such use does not violate the terms of service of the respective social media platforms. However, by posting such works, customers and users are deemed to have granted us the right to use said works on a non-exclusive, royalty-free basis, and agree not to exercise moral rights regarding our use of said works.

3. We may use the content posted by customers and users in our future activities and marketing, etc., after appropriately processing it so that specific individuals or companies cannot be identified. Please note that even in such cases, the customers and users who posted the content shall not be entitled to any compensation or rights arising from its development.

4. Information disseminated by third parties other than the Company has no connection whatsoever with the Company. The Company assumes no responsibility whatsoever for any damages arising from information disseminated by third parties, or for any disputes, claims, or demands with third parties. The information posted by us on the Account is protected by copyright law and other applicable laws. Except where specifically authorized, any use of such information (including reproduction, modification, uploading, posting, transmission, distribution, or sale) beyond the scope of non-commercial personal use or other purposes explicitly permitted by law constitutes an illegal act, such as copyright infringement.

5. Information reflects the content at the time of posting and may be subject to change depending on circumstances. Please also note that information posted by our employees on social media does not necessarily represent official announcements or the official views of the Company. Please refer to our website, news releases, and other official channels for official announcements and official views. Please note that the content of information posted and methods of interaction (such as whether responses are provided, response times, and means of communication) may vary depending on the specific social media account.

6. The operation of any or all of our social media accounts may be terminated or suspended without prior notice at our discretion. Please be aware that if comments, posts, or actions on social media are deemed inappropriate by us (such as those that interfere with management and operation or infringe upon the rights of third parties) we may, at our discretion, delete such comments or block accounts.

We will handle any personal information we collect appropriately in accordance with our “Privacy Policy.”

We reserve the right to amend this Policy without prior notice. The amended policy shall take effect upon its posting on this page.